Fastest Payout AstroPay Casinos in NZ

Find the best AstroPay casinos in NZ in June 2024, offering lightning-fast withdrawals. Each casino is expert-vetted for Kiwi players with safety and trust as non-negotiables. Know the withdrawal times, minimum deposits, and fees at these AstroPay-friendly, fast-paying NZ online casinos, and cash out instantly or in under 24 hours!
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AstroPay Casinos in NZ for Secure Deposits and Fast Payouts

Being one of the world’s most popular e-wallet and prepaid card hybrids, AstroPay is a common sight in NZ online casinos. However, not every casino meets the Kiwi gambler’s standards. For this reason, we have pinpointed the best, most reliable options with an extensive selection of pokies, generous bonuses, and lightning-fast withdrawals.

These top AstroPay casinos in NZ offer rapid payouts, typically within 24 hours or instantly. They prioritize your safety, holding reputable licenses. Deposits and withdrawals with AstroPay are seamless. These casinos feature a diverse game library and fair bonus terms, with no restrictions on using AstroPay to claim offers.

Plus, deposits and withdrawals using AstroPay are fee-free. If you wish to enjoy the convenience of an AstroPay casino, check out our list of the fastest payout casinos in New Zealand presented right on this page. All of these gambling sites accept AstroPay as a payment method so all you need to do is sign up and play.

We do the scarcity of NZ online casinos with AstroPay for withdrawals and the even rarer fast-paying options. Therefore, we’ve compiled a list of top AstroPay alternatives if you wish to switch to another payment method.

Nevertheless, we strongly believe AstroPay is an excellent banking option for Kiwi gamblers. Its transaction times are close to zero, which means if it is available for withdrawals, it is possible to instantly meet your money after the casino has made the payment.

Let’s also recognize the convenience that AstroPay delivers by combining a prepaid card service with an e-wallet for a hybrid approach. It is readily available on mobile devices via downloadable mobile apps for iOS and Android. You can sign up and start using an account right after you verify it.

This comprehensive guide covers everything you need to know about using AstroPay at the fastest withdrawal casinos in NZ. Learn the pros and cons, mobile compatibility, and transaction fees for deposits and withdrawals in NZ online gaming.

Just go ahead and explore!

Pros and Cons of Using AstroPay at Online Casinos

  • Gambling-friendly
  • Easy registration with a phone number
  • Convenient to use
  • E-wallet and prepaid voucher available
  • Instant casino deposits and withdrawals
  • Mostly fee-free
  • Low rate of payment rejection
  • Can be used to claim bonuses
  • Encrypted and anonymous transactions
  • Great for bankroll management
  • Dedicated mobile app for Android and iOS
  • Redeemable AstroPoints for transactions
  • Referral points
  • Free international card
  • FCA-regulated
  • PCI DSS-compliant
  • Usually unavailable for withdrawals
  • Rare for withdrawals in quick-paying NZ casinos
  • KYC mandatory for sending and receiving money
  • 0.50% fee for withdrawals with debit card
  • Weak customer support
  • Glitchy website
  • No live chat support

How to Make Deposits and Withdrawals at an Online Casino with AstroPay

Make a deposit at an online casino with AstroPay in these 7 steps:

  1. Sign up for or log in to a casino that accepts AstroPay (check our list).
  2. Click on the deposit button or currency symbol.
  3. Select AstroPay as your payment method.
  4. Enter the amount to deposit and confirm.
  5. Choose to pay via the AstroPay voucher or AstroPay Wallet.
  6. Enter the voucher number / log in to your AstroPay Wallet.
  7. Confirm the transaction.

Here are another 8 steps to help you withdraw your casino winnings with AstroPay:

  1. Log in to your casino account.
  2. Navigate to the cashier and select withdraw.
  3. Choose AstroPay as your payout method.
  4. Enter the amount to cash out.
  5. Type in the phone number tied to your AstroPay account.
  6. Confirm the transaction.
  7. Wait for the casino to process the withdrawal.
  8. Receive the payout in your wallet.

Note that our recommended fast-paying online casinos in New Zealand prioritize swiftly processing your withdrawal requests, ensuring you get your funds without delay. Thanks to AstroPay’s instant transaction times, your money will land in your account right after the casino approves your request, assuming AstroPay is accepted for withdrawals.

However, if the payment method is not available for cashouts, you would have to choose an alternative banking method, which is likely to be a bank transfer. The casino will release your funds just as quickly, as long as your alternate payment method is verified.

Otherwise, you may need to provide documents to confirm ownership of the payment account. Keep in mind that if the casino transfers your funds via a bank transfer, it could take up to 5 business days for the money to reach your account.

Is AstroPay a Fast Withdrawal Method for Casino Payouts?

Despite its rare cashout availability, AstroPay shines as one of the fastest withdrawal methods in NZ casinos. Much like popular e-wallets such as Skrill and Neteller, it offers lightning-fast transaction times.

Opt for one of the fastest payout casinos in New Zealand that supports AstroPay for withdrawals, and you can promptly access your casino winnings. After the online casino confirms your withdrawal request, the funds land in your AstroPay Wallet.

It is important to understand that the speed of your AstroPay withdrawal can fluctuate based on the specific casino’s processing times and policies. While AstroPay allows for instantaneous transfers, the actual withdrawal speed hinges on the internal procedures of the casino.

Some casinos deliver nearly instant AstroPay withdrawals, while others may take a bit more time. By selecting the swiftest withdrawal AstroPay casinos in New Zealand, you can generally expect to receive your winnings within 24 hours, tops.

Why Does the Withdrawal Time With AstroPay Vary Between Casinos?

AstroPay operates with lightning-fast transaction times, always delivering instant results. Yet, when it comes to how swiftly you receive your winnings, it all boils down to the processing efficiency of the particular casino at which you are playing.

Among New Zealand’s online casinos, those labeled as ‘fast-paying’ can process your AstroPay withdrawals in the blink of an eye or within a few short hours. On the flip side, there are online casinos that may not prioritize immediate payouts, causing your funds to be held for several days.

In this scenario, the ultimate factor determining the speed of your fund release is the processing time of the specific casino, even though AstroPay consistently maintains its rapid processing.

How to Speed Up Casino Withdrawals With AstroPay?

Since AstroPay offers instant transactions, the time it takes to receive your money is dependent on the casino you are playing at. The faster the casino pays, the faster you get your winnings. To ensure that this payout process goes smoothly with no hindrance, there are three things you can do:

Make Sure Your Casino Account Is Verified

While it might not be on your first withdrawal request, all legitimate online casinos in New Zealand are mandatorily required to verify their players at some point. It is a standard procedure to comply with legal and security protocols.

This critical step is performed via the process of Know Your Customer (KYC) verification in which a concerned casino needs to confirm your identity and address. This means that you have to provide valid and accurate documents to prove your identity and place of residency.

Until this KYC verification is successfully completed, further payouts will be stopped as the casino won’t feel safe to send money to a person they don’t know. On the other hand, successful verification prevents delays, ensuring that your winnings are securely and timely sent to you.

Thus, to enjoy swift AstroPay withdrawals, making sure your online casino account is verified before requesting a withdrawal is the way to go.

Being a VIP Player or High Roller

By becoming a VIP or high roller, you unlock a world of perks that include lightning-fast withdrawals. VIPs and high rollers are the darlings of casinos, who are appreciated through superior bonuses and prioritized withdrawals often happening instantly.

In case of any delay, a simple chat with the support team or your personal account manager ensures your winnings are sent to you immediately. So, if you desire rapid withdrawals with AstroPay, consider being loyal to the AstroPay casino and depositing high amounts.

Playing at a Fast-Paying Casino Site

For a speedier path to your AstroPay casino winnings, selecting a casino that prioritizes swift transactions is key. Look for the fastest payout casinos in New Zealand that support AstroPay as a withdrawal option.

Not sure where to begin your search? Our list of quick-paying AstroPay casinos in NZ is an excellent starting point.

What Can Cause Payout Delays With AstroPay?

Payout delays with AstroPay, a popular e-wallet and prepaid card hybrid, can be frustrating for online casino players. While AstroPay itself is known for its instant transaction times and delays are rare, several factors, both related to the online casinos and the payment processor, can contribute to a potential delay.

Let’s explore these factors in detail:

You Not Using AstroPay for Deposit

In the world of online casinos, there is a concept known as ‘closing the loop.’ Essentially, this means that casinos prefer to send your winnings back to the same payment method you initially used to deposit your funds.

So, if you opt to withdraw your winnings using a certain payment method, it is required that you’ve previously used the same method for your deposits. If not, the casino may need to decline your withdrawal request.

To ensure a smooth and rapid process for withdrawing with AstroPay, keep in mind to use AstroPay for both your deposits and withdrawals. This approach guarantees a hassle-free experience. Of course, this would be feasible only when the payment is available as a withdrawal method.

More often than not, AstroPay is absent for cashout at fast-paying online NZ casinos, requiring you to choose a different payment method (usually a bank transfer). In such a case, expect a slight delay if this alternate payment method has not been verified yet.

Once it is verified, the casino will promptly send you the money. Nevertheless, with a bank transfer, you may have to wait for up to 5 days to receive your money. This is not a delay per se; given the nature of bank transfers, this is the standard window. However, it is way slower than direct AstroPay withdrawals.

Casino or AstroPay Facing Downtime or Server Error

The swiftness of AstroPay’s transactions hinges on the seamless operation of its servers. In the unlikely event of a technical glitch affecting these servers, it could potentially lead to a delay in receiving your online casino winnings in your wallet.

Thankfully, such server problems are quite rare when it comes to AstroPay. Our extensive online searches reveal only a handful of instances where the payment processor has faced downtime or technical difficulties.

It is worth noting that AstroPay has been in operation since 2009 and is renowned for its robust security measures. However, this does not mean that it is completely protected from downtimes. If these would occur, for whatever reason, your casino payouts could be delayed because of it.

Likewise, if the casino experiences a server error, they won’t be able to initiate your payment promptly, leading to a delay. Nevertheless, it is safe to assume that even such instances, too, are rare, given that online gambling establishments rely heavily on uninterrupted operational performance for their very existence.

Incomplete or Faulty KYC

As mentioned earlier, a casino will ask you to undergo KYC verification at some point. During this procedure, it is essential to provide accurate and valid information regarding your identity and address. Failure to do so will result in the casino repeatedly requesting the necessary documents until you oblige.

In the meantime, if you have initiated a withdrawal request, it will remain in a pending state and won’t proceed until your KYC verification is successfully completed.

We will take this opportunity to also remind you that when signing up for AstroPay in New Zealand, KYC verification is mandatory. Legitimate documents confirming your identity and address are a prerequisite for sending, receiving funds, or even adding funds to your AstroPay Wallet.

However, this verification process is unlikely to cause a delay, because a casino would never send money to your AstroPay account if you never used it for a deposit and to deposit with AstroPay, you must first verify it. Even if the casino sends the money, AstroPay itself will withhold the funds until the verification is successfully completed.

Casino Performing Security Checks

To ensure full adherence to legal requirements and maintain the integrity of the casino’s rules, periodic security verifications may be necessary. This procedure is typically reserved for cases where any unusual activity is detected related to your account.

Nevertheless, should these security measures be activated, it is inevitable that the processing of your AstroPay withdrawal will take a little longer than usual. But don’t worry, these measures are in place to ensure the utmost safety and fairness for all players. Once they finish the security check, your payouts will go back to normal.

Casino Facing Staffing Challenges

Sometimes, a casino might have trouble processing your winnings quickly because they don’t have enough staff to handle all the withdrawal requests. This can happen if a lot of people suddenly start cashing out their winnings or if the casino is short on employees due to unexpected situations.

When this occurs, even a casino known for fast payouts with AstroPay may experience delays. It’s like when you go to a store, and there are long lines at the cash register because there aren’t enough cashiers to help everyone quickly.

In the casino’s case, the more employees they have and the better they manage their workload, the faster you’ll get your winnings. If you ever face a delay, you can reach out to the casino’s support team or your account manager, and they might be able to speed things up for you.

You Surpassing the Withdrawal Limit

If you take out more money from a casino than their allowed limit, you might face delays in getting your payout. Some AstroPay casinos may set limits on how much you can withdraw in a day, week, or month. If you exceed these limits, they may hold onto your winnings until the next allowed time period.

Think of it like having a daily allowance – if you spend more than your limit, you have to wait for the next day’s allowance. So, it is important to be aware of these withdrawal limits to ensure smooth and timely access to your casino winnings.

What Is the Minimum Casino Deposit Using AstroPay?

The minimum casino deposit using AstroPay can vary between different online casinos in New Zealand. Casinos have the flexibility to set their own minimum deposit limits regardless of the payment method, so AstroPay is no exception.

Typically, these minimums range from $1 to $20, with common values being $10 or $15. It is relatively rare to find minimum deposit limits lower than $10 at most online casinos. Nonetheless, limits of $5 or even  $1 exist although they are hard to come by.

For better clarity, always check the specific minimum deposit requirements at the AstroPay online casino you choose. Worth adding is that if you choose to use prepaid AstroPay vouchers to deposit at a casino, they often require a minimum loading amount of $10.

Can You Claim Casino Bonuses With AstroPay Deposits?

Certainly! Some online casinos in New Zealand restrict certain payment processors to be used for claiming casino bonuses, but this is never the case with AstroPay. You can always use it as a deposit method and claim a wide range of bonuses.

The list includes welcome bonuses, free spins on pokies, cashbacks, and other promotional offers that may be running. This versatility makes it a preferred choice for Kiwi players looking to access various promotional incentives on an online gambling website.

Also, AstroPay’s consistent reliability as a restriction-free payment method makes it a stable choice for bonus seekers, unlike methods with bonus restrictions. The payment processor’s instant transaction feature can be particularly advantageous for claiming time-sensitive bonuses.

Players can deposit funds quickly and immediately access the associated bonuses, ensuring they don’t miss out on limited-time offers. Lastly, AstroPay’s widespread acceptance at online casinos offers Kiwi players a payment method that is almost always available should they wish to claim a bonus.

Nonetheless, players should always review the specific terms and conditions of each casino to ensure AstroPay is eligible as a payment method for claiming bonuses.

What Are the Fees With AstroPay?

AstroPay stands out as one of the cheapest eWallets available and almost completely free from fees, except in two specific scenarios.

  • Some casinos might choose to impose charges for using AstroPay, although this is rare.
  • If your casino account and AstroPay card or wallet hold different currencies, a currency exchange fee could be applicable.

Fortunately, these scenarios are infrequent, and you will mostly enjoy fee-free transactions with AstroPay. Check the below table for an overview of the fees that do (or rather don’t) apply to your AstroPay account:

Funding your AstroPay accountFree
Cashing out from your AstroPay account via bank transferFree
Cashing out from your AstroPay account via debit card0.50%
Purchasing a prepaid AstroPay cardFree
Maintaining the AstroPay AccountFree
Making purchases onlineFree
Sending money to other AstroPay accountsFree
Receiving money from other AstroPay accountsFree
Getting a virtual AstroPay cardFree

As you can see, every action related to AstroPay, except for cashing out from your AstroPay Wallet with a debit card is absolutely free. There is no inactivity fee for not using your account, which is often the case with eWallets.

You can also get a virtual debit card that is linked to your AstroPay balance, which can be used to make purchases online and in stores with no costs whatsoever associated with it.

Is AstroPay Safe to Use at Casino Sites?

AstroPay is one of the safest payment methods to use at NZ online casinos. In fact, this  London-based payment processor stands out in the world of digital financial services for its unwavering commitment to user safety and security.

Regulated by the Financial Conduct Authority (FCA)

One of the pillars of AstroPay’s safety is its regulation by the Financial Conduct Authority (FCA). This reputable financial regulatory body based in the United Kingdom ensures that AstroPay adheres to stringent financial standards, giving you peace of mind when using its services.

PCI DSS Compliance

AstroPay takes its technical and operational standards seriously, following the guidelines of PCI DSS (Payment Card Industry Data Security Standard). This means that the payment processor maintains a secure environment to process, store, and transmit your financial information.

Secure Deposits with Prepaid Vouchers and E-wallet

If you prefer using AstroPay prepaid vouchers, rest assured that only the amount you choose to load onto the card is at risk, making it one of the most secure ways to deposit at online casinos.

When using the AstroPay Wallet at casinos, your sensitive details are kept safe as only your phone number is used for deposits. This facility offers an extra layer of security by not exposing sensitive personal information.

Optional Password Protection

It is essential to note that setting a password for your AstroPay account is optional. You may choose to register and log in with your phone number with a unique verification code sent to it every time you wish to log in. While  AstroPay provides this flexibility regarding access to your account, we strongly recommend that you set a password for enhanced security.

Enhance Mobile App Security

For those who opt not to set a password, AstroPay’s mobile app offers an alternative security measure. It allows you to use your phone’s lock features, such as pattern lock, fingerprint scan, retina scan, or voice recognition, to restrict unauthorized access to the app.

Mandatory KYC Before Payments

Prior to using AstroPay for transactions, the completion of KYC verification is obligatory. You must furnish a copy of your identification and proof of address, constituting a rigorous verification process that is usually a one-time requirement.

This stringent process serves the dual purpose of validating the legitimacy of AstroPay users and preventing fraudulent activities. In instances where there are suspicions of fake account details, the payment provider reserves the right to impose restrictions on your account or even ban it, all without prior notice.

Banking Regulator Compliance

Apart from creating secure online payment options while adhering to stringent regulatory requirements, AstroPay must also safely maintain extensive records for banking regulators. It must deliver a convenient user experience without compromising on the levels of safety and compliance.

The payment processor does this by centralizing all the data you submit in a single database, which can be reviewed and evaluated for compliance. This ensures smooth documentation and streamlines account creation processes.

Leveraging Advanced Technology for Your Safety

AstroPay’s commitment to your financial security is underpinned by a state-of-the-art technology framework. They seamlessly merge a variety of cutting-edge programming tools to develop their app, while harnessing the power of various databases and cloud computing services.

This comprehensive approach ensures that users benefit from an exceptionally robust and reliable payment system for conducting their financial transactions.

User-Friendly and Safe Transactions

AstroPay’s approach to online gambling transactions prioritizes user safety. No sensitive information is shared with online casinos during transactions – only your phone number is utilized. This ensures that your financial details remain confidential and secure.

Is AstroPay Mobile-Friendly?

Absolutely! AstroPay is highly mobile-friendly, catering to the needs of Kiwi gamblers who prefer to engage in and manage their online casino transactions through their smartphones and tablets.

Whether you’re making a deposit to your favorite New Zealand online casino or withdrawing your winnings, AstroPay on mobile devices is just as efficient and speedy as it is on desktop computers.

With mobile apps available for both iOS and Android, you can easily access your AstroPay account, initiate transactions, and enjoy the freedom of managing your finances wherever you are.

Moreover, you can use the security features of your mobile device, such as pattern lock, fingerprint scan, retina scan, or voice recognition, to enhance the safety of your AstroPay mobile app.

Download the AstroPay App for Android
Download the AstroPay App for iOS

What Are the Best AstroPay Alternatives for Kiwi Gamblers?

If you’re looking for an alternative to AstroPay, the following payment methods are highly recommended:

About AstroPay: A Global Fintech Powerhouse

AstroPay is a prominent global fintech company that offers a wide range of financial services to users worldwide. With a presence in over 150 countries and serving more than 9 million users, the payment processor is committed to empowering individuals to pay online with confidence.

Established in 2009, the company has grown over the years to become a leader in the online payment and digital wallet industry, delivering cutting-edge solutions that simplify managing finances. AstroPay’s platform is built on three pillars: reliability, security, and convenience.

These values are at the heart of everything they do. The company’s commitment to these principles ensures that users can make the most of their time and resources, meanwhile enjoying peace of mind while managing money.

Let’s take a look at AstroPay’s history, services, notable brand endorsements and partnerships, and more.


AstroPay has a rich history that highlights its expansion and evolution in the financial services sector. The company originally launched in the Brazilian market in 2009. Since then, it has expanded its services to various countries across Latin America, Asia, Africa, and the UK.

In the year 2023, AstroPay has continued to innovate and offer a wide range of features within its digital wallet platform, including loyalty programs, debit card services, and even cryptocurrency offerings.


AstroPay’s primary focus is on providing users with a comprehensive suite of financial services that simplify online payments, money transfers, and more. Some of the core services and features offered by AstroPay include:

  • Online Payments
  • Virtual and Physical Debit Cards
  • Peer-to-Peer Money Transfers
  • Cryptocurrency Offerings

Online Payments

AstroPay’s digital wallet and prepaid cards allow users to make online payments conveniently. With more than 200 payment methods at their disposal, users can seamlessly conduct transactions using their preferred payment options.

Virtual and Physical Debit Cards

AstroPay offers virtual and physical debit card services, giving users the flexibility to choose the type of card that suits their needs. These debit cards are a convenient way to manage and access their funds, both online and offline.

Peer-to-Peer Money Transfers

The platform facilitates peer-to-peer money transfers, allowing users to send and receive money from friends and family with ease. This feature contributes to making AstroPay a versatile and user-friendly financial solution.

Cryptocurrency Offerings

In tune with the evolving financial landscape, AstroPay has ventured into the realm of cryptocurrency offerings. This service reflects the company’s commitment to staying at the forefront of financial technology.

Loyalty Rewards

AstroPay believes in rewarding its users. It offers an enticing loyalty rewards program designed to cater to users seeking extra benefits and appreciation. The program is structured around accumulating  ‘AstroPoints’ and unfolds in the following tiers:

  • Standard 1X: For users with 0 to 3000 AstroPoints, this level provides a 1X boost to their points on various activities, including instant online payments, payments linked and paid, and card payments.
  • Silver 2X: Users with AstroPoints ranging from 3000 to 20,000 enjoy all the benefits of the Standard tier, plus a 2X boost on all standard activities.
  • Platinum: Those accumulating between 20,000 and 300,000 AstroPoints gain access to even more exclusive perks, including a dedicated platinum support channel and the opportunity to participate in a VIP Black experience.
  • Black 3X: True VIPs with over 300,000 AstroPoints get a 3X boost on all standard activities, an account manager, and exclusive invitations to VIP Black events.

In addition to these tiers, the program allows users to select their passion, be it sports like football or basketball, gaming, car racing, or even tech. Rewards span across experiences like stadium visits and meet & greets with team players, as well as merchandise from your favorite teams.

In a nutshell, AstroPay’s Loyalty Rewards Program is all about giving back to its users by enhancing their experiences and providing opportunities to indulge in their passions.

Brand Endorsements and Partnerships

AstroPay has made significant strides in building its brand through strategic endorsements and partnerships with reputable entities. Notable endorsements and partnerships include:

  • Burnley Football Club: AstroPay sponsored Burnley Football Club for the 2018–19 Premier League season and renewed its sponsorship deal in 2021. It also became the official payment service partner for the club.
  • Wolverhampton Wanderers: In 2021, AstroPay entered into a partnership with Wolverhampton Wanderers and, in the following year, became the team’s shirt sponsor. The partnership extended into the 2022-23 Premier League season, accompanied by the launch of a co-branded Wolves debit card.
  • Newcastle United Football Club: AstroPay entered a sponsorship deal with Newcastle United Football Club in the English Premier League, ensuring its branding and logo would be visible during Premier League matches.

These endorsements and partnerships reflect AstroPay’s commitment to engaging with a diverse range of audiences and establishing itself as a trustworthy and influential financial service provider.

AstroPay’s journey from its inception in 2009 to its current status as a global fintech powerhouse is marked by a commitment to innovation, user-centric financial services, and strategic collaborations.

Its array of services, loyalty rewards, and notable partnerships position it as a vital player in the ever-evolving landscape of digital finance.

Setting Up Your AstroPay

Creating an AstroPay account is straightforward. All you need is an active mobile phone number. Also, you must be of legal age (18+). During registration, you will provide your phone number and receive a verification code via SMS, which you will enter in the registration form to proceed. That’s it!

If you can’t receive an SMS, you can request the code via WhatsApp as long as you have an internet connection. After confirming the code, you can choose a password (minimum of 6 characters). This password step is optional.

Unlike most other e-wallets, AstroPay enables only one type of account, so you won’t need to create separate accounts based on the specific services or features you want to use (e.g. personal and business accounts). The process is simple and designed to get you started with ease.

The entire AstroPay registration process can be summarized in these 7 steps:

  1. Go to on your computer or get the app on your mobile device.
  2. Click ‘Sign Up’ on the website and then ‘Register,’ or just ‘Register’ on the app.
  3. Enter your New Zealand phone number with the country code +64.
  4. Press ‘Continue’ to proceed.
  5. Wait for a 6-digit verification code sent via SMS or WhatsApp.
  6. Enter the code on the AstroPay registration form within 60 seconds.
  7. Activate your AstroPay account.

Verify your phone number with astropay

You will now have the option to create a password for your account. However, if you prefer, you can choose to skip this step and log in each time using a one-time code sent to your registered mobile number. Following that, you will be asked to provide the following details in the next form:

  • Full name
  • Email
  • Date of birth

In some countries, this step might also include a request for a National Identification Number (NIN). However, New Zealand’s Privacy Act prohibits the government from creating a universal identifier to protect the privacy of individuals.

As a result, Kiwis don’t have a national ID as such and hence this option is omitted for AstroPay NZ users. Also, similar to setting a password, you have the flexibility to skip this step if you wish. But remember that you must furnish proof of identity and address before you can use your AstroPay account.

Verifying Your AstroPay Account via KYC

Your newly created AstroPay NZ account serves no purpose until it undergoes a mandatory Know Your Customer (KYC) verification process. To activate your account, it’s imperative that you supply AstroPay with all the required information.

This step is essential for the payment processor to confirm your identity and adhere to the verification prerequisites mandated by the country’s legal framework. Without completing this KYC process, your AstroPay account remains non-functional.

To initiate the verification process, you can take either of these two routes:

  • Click on your profile name and navigate to ‘Personal Information’ under ‘Profile.’
  • Initiate a transaction to either add funds to your account or send money to another user.

Assuming you take the first route, here are the steps you’ll need to follow:

  1. Click ‘Personal Information’ (check the progress bar to know your profile completion status).
  2. Navigate to ‘Personal data.’
  3. Select your document type (Driving License or Passport).
  4. Enter your document number (Driving License number or Passport number).
  5. Save the changes.
  6. Return to the previous menu.
  7. Go to ‘Address.’
  8. Enter your full address as specified.
  9. Save the changes.
  10. Return to the previous menu.
  11. Click ‘Verify your email’ to confirm your email for your AstroPay account.
  12. Click ‘Validate your identity’ to start the identity verification process.
  13. Click ‘Validate’ to proceed with the following actions:
    • Capture a photo of your identity document (Driving License or Passport).
    • Record a video of your face.
  14. Click ‘Choose document’ to specify the issuing country (NZ) and select the accepted document  (Driving License or Passport).
  15. Allow your device to capture photos of the front and back of your identity document (Driving License or Passport).
  16.  Record a video in 25 seconds as follows:
    • Place your pace in the oval space provided.
    • Say the numbers on your screen out loud.
    • Move your face to the left.
  17. Submit the identity document and recorded video for evaluation.

If you take the second route and initiate a transaction via AstroPay, you will be directly taken to step 13 in the above. For prompt verification, make sure the personal information and address you provided match the details on the identity document you submitted.

Once your identity and address are verified, you will see the progress bar at 100%. This is when you’ll know that your AstroPay is now ready for use.

Funding Your AstroPay Wallet

To add money to your verified AstroPay account, follow these 6 steps:

  1. Log into your AstroPay account.
  2. Click the ‘Add money’ shortcut on the home page.
  3. Choose your currency (NZD or USD).
  4. Enter the amount.
  5. Select a payment method.
  6. Confirm the transaction with your payment account.

Purchasing AstroPay Vouchers

You can buy an AstroPay voucher in these 7  steps:

  1. Log into your AstroPay account.
  2. Click the ‘Vouchers’ shortcut on the home page.
  3. Click ‘Get a new voucher.’
  4. Choose your currency (NZD or USD).
  5. Pick a voucher ($10,  $15,  $20,  $30,  $50, or  $100).
  6. Select a payment method.
  7. Confirm your purchase.

Alternatively, you can also generate a voucher using the funds in your AstroPay Wallet in these 7 steps:

  1. Log into your AstroPay account.
  2. Click the ‘Vouchers’ shortcut on the home page.
  3. Click ‘Get a new voucher.’
  4. Click ‘Generate voucher from wallet.’
  5. Choose your currency (NZD or USD).
  6. Enter the voucher amount.
  7. Confirm the transaction.

Pulling Funds From Your AstroPay Account

When it comes to withdrawing funds from your AstroPay account in New Zealand, you should keep a few important details in mind. Here’s a clear and straightforward explanation:

  • You can only withdraw funds from your AstroPay account if the money has been received from online sites (referred to as ‘withdrawal’ or ‘cashout’) or if it’s received from another user via a Payment Link or balance transfer.
  • Balances that you’ve acquired within the AstroPay platform itself (such as purchased Wallet Balance or Voucher) cannot be withdrawn.
  • If the amount you want to withdraw isn’t in NZD (New Zealand Dollars), it will be automatically converted after you submit your withdrawal request.

Here’s how you can pull funds from your AstroPay account in 10 steps:

  1. Log into your AstroPay account.
  2. Click the ‘Transfers’ option.
  3. Navigate to the ‘Send money’ tab.
  4. Choose between ‘To a bank account’ or ‘To a debit or credit card.’
  5. Select your preferred currency.
  6. Enter the amount you wish to withdraw.
  7. Specify the available bank for the withdrawal.
  8. Provide the necessary bank information.
  9. Review all the entered details.
  10. Confirm the transaction.

Withdraw your funds from astropay

Be very cautious when entering your data, as once you submit a cashout request, it cannot be canceled. Keep in mind that there might be applicable fees and a processing period for your withdrawal request. Make sure you understand and agree to these terms before proceeding with your withdrawal.

Also, withdrawals from AstroPay to a bank account are typically swift, but withdrawal requests may take up to 3 business days to process, excluding weekends and holidays.  If this timeframe elapses and you still don’t receive your funds, get in touch with AstroPay’s customer support for prompt investigation.

Ready to play at a casino online with AstroPay? Let’s take you back to the top NZ casino sites with the fastest payout times.


Does AstroPay Decline Gambling-Related Transactions?

AstroPay does not decline gambling-related transactions. It is widely used at online casinos, although more commonly as a deposit method. There are no reports of such transactions being declined. Nothing is stated in AstroPay’s terms and conditions either. You can reliably use AstroPay at NZ online casinos that support it.

Can I Withdraw Casino Winnings With AstroPay?

You can withdraw casino winnings to your AstroPay wallet only if the online casino in question lets you. Currently, only a few fast payout casinos in New Zealand have this facility. Usually, when you use AstroPay for deposits, you have to withdraw winnings via a bank transfer.

Is AstroPay Common in NZ Casinos That Pay Out Fast?

AstroPay as a deposit method is common in NZ online casinos. Nevertheless, it is worth noting that cashing out your casino winnings via AstroPay is typically not an available option. If withdrawals through AstroPay are possible, your funds return to the AstroPay Wallet, not the AstroPay card.

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