Neosurf, established in 2004, has proven to be a convenient and efficient method for cashing out winnings from online casinos. While it’s yet to gain widespread popularity, rest assured that withdrawals to Neosurf are instantaneous.
It is among the many e-Wallets that can be used to deposit to gambling sites. It is also a prepaid card service with one-time vouchers that can be purchased on various websites.
While the company is old, it is not that common to find NZ online casinos that accept Neosurf deposits. A reason for this may be its lack of security features compared to other payment processors.
However, there are many great things about Neosurf such as zero deposit fees, an easy-to-use interface and full mobile combability with apps supported for iOS and Android. Signing up for an account and getting started is also a quick process as no KYC verification is required.
Pros and Cons of Using Neosurf at Online Casinos
- Fee-free service
- NZ Dollar is supported
- No KYC to begin with
- Easy to set up and use
- Instant deposits and withdrawals
- Can be used to claim bonuses
- No two-factor authentication
- Not widely available for withdrawals
- Not too common although not too rare
How to Make Casino Deposits and Withdrawals With Neosurf
To make a casino deposit with Neosurf, simply follow these eight steps:
- Create an account with a casino that supports Neosurf.
- Click the deposit or currency button to go to the cashier.
- Select Neosurf as your payment method.
- Type in the amount to deposit and confirm.
- Choose to pay via a Neosurf voucher or e-Wallet account.
- Enter your prepaid card number if paying by voucher.
- Log in to your account and confirm the transaction if paying by e-Wallet.
- Get your casino account instantly funded.
Here’s how to withdraw money from a Neosurf casino in 7 simple steps:
- Log in to your casino account.
- Go to the cashier section.
- Select Neosurf as the withdrawal method.
- Enter the withdrawal amount.
- Confirm the transaction.
- Wait for the casino to process the payment.
- Get notified once you receive your winnings.
Is Neosurf a Fast Withdrawal Method for Casino Payouts?
Certainly, Neosurf is a fast and convenient method to cash out your online casino winnings. As already mentioned, transaction times are instant.
However, you should allow up to 24 hours for your money transfer to be completed depending on the casino you are playing at. This is because some online casinos in New Zealand pay out faster to Neosurf than others.
Why Does the Withdrawal Time With Neosurf Vary Between Casinos?
The time it takes to withdraw to Neosurf varies between online casinos as each casino has a different policy regarding their payout times. Some sites will process withdrawal almost immediately, while others will take much longer.
In order to get the fastest Neosurf withdrawals, choose to play at one of our recommended Neosurf casinos that pay out fast.
How to Speed Up Casino Withdrawals With Neosurf?
While there isn’t too much you can do to fast-track your Neosurf casino withdrawals, there are some things that can help you get your money faster, including the following:
Making Sure Your Casino Account Is Verified
KYC verification is a mandatory part of casino withdrawals. All legal NZ online casinos that accept Neosurf need to verify their players to comply with regulations. Before such verification is done, the withdrawal of winnings may be hindered.
To facilitate the processing of Neosurf withdrawals you need to provide the online casino with an ID as well as proof of address. Doing this as soon as possible will ensure you get the fastest cashouts to Neosurf.
Being a VIP Player or High Roller
Online casinos prioritize payments to their most valued players in order to keep them happy. It is normal for a casino to instantly process a Neosurf withdrawal if the player is a high roller. To receive such a status, a certain amount of money must be deposited every month.
Playing at a Casino Site That Pays Out Fast
Swiftly accessing your Neosurf winnings hinges on your choice of casino. To expedite the process, make sure to pick one of the fastest payout NZ casinos that facilitate Neosurf withdrawals.
What Can Cause Payout Delays With Neosurf?
Neosurf rarely experiences delays when cashing out casino winnings. However, certain reasons can cause a delay in your payout, which we have discussed below.
Not Using Neosurf for Deposit
Most online casinos in New Zealand have a closed-loop policy requiring players to use the same payment method to make deposits and withdrawals. If this is not adhered to, the withdrawal request is cancelled. To ensure no delays occur with your withdrawals with Neosurf, use Neosurf for your deposits as well.
Downtime or Server Error
Neosurf’s rapid transactions owe their efficiency to the robustness of its servers. Their seamless operation ensures swift processing of withdrawals, allowing you to access your casino winnings without unnecessary delays.
While the chances of encountering a server outage are minimal, it’s essential to acknowledge that such an unlikely event could occur and potentially lead to temporary delays in fund transfers.
But also know that Neosurf’s reliable infrastructure and technical support team work diligently to minimise any such disruptions, providing you with a secure and efficient payment method for your gaming needs.
KYC is not required for users aged 18 and above to open a Neosurf account. You can use the account to make transactions, allowing you to quickly receive online casino winnings without going through any verification. However, unverified accounts are restricted to certain transaction limits.
Providing Neosurf with an ID and proof of address is a prerequisite for cashing out larger winnings. Any such withdrawals from an NZ online casino will be delayed until you complete the KYC.
To make sure all the laws are followed and the casino’s rules are maintained, occasional security checks might be needed. These checks are usually done when the casino detects any unusual activity on your account. If these security measures are activated, it’s possible that there will be a slight delay in processing your Neosurf withdrawal.
Even the fastest-paying Neosurf casino might experience delays in processing withdrawals when faced with a surge of withdrawal requests or a temporary staffing shortage due to unexpected employee downtime.
It’s important to keep in mind that such situations are temporary and the casino usually works efficiently to resolve any delays promptly. So, if you encounter a slight delay during these rare occurrences, it’s best to be patient. Rest assured, once the situation stabilizes, withdrawals will resume their usual speedy process.
Surpassing Withdrawal Limit
Some Neosurf casinos have withdrawal limits that can be daily, weekly, or monthly. If you exceed these limits, you might experience delays when trying to cash out your winnings. It’s essential to be aware of these limits to ensure a smooth and hassle-free withdrawal process.
What Is the Minimum Casino Deposit You Can Make With Neosurf?
The minimum Neosurf deposit can vary from $1 all the way up to $20 depending on the online casino you sign up with. New Zealand gambling sites decide for themselves what the limit should be. It is rarely $1; more often than not, you will find it to be $10 or more.
For your convenience, we have mentioned what the minimum deposit is with Neosurf for each of the Neosurf casinos that we have listed on top of this page.
Can You Claim Casino Bonuses With Neosurf Deposits?
Yes! Be it the welcome offer, a free spins promo, a cashback reward or any other casino bonus, Kiwi players are always allowed to claim it when depositing with Neosurf. While some gambling sites restrict the ability to claim bonuses with certain payment methods, this is not the case when using Neosurf as a deposit method in NZ casinos.
What Are the Fees With Neosurf?
There’s none! Neosurf stands out for being a free service when it comes to deposits. Funding your Neosurf e-Wallet can be done with a Visa or Mastercard, or Neosurf voucher, all of which are free. Depositing to online casinos with Neosurf is also completely free.
Also, most Neosurf casinos in New Zealand offer their players the opportunity to cash out winnings without having to pay any withdrawal fees. No matter how much money you withdraw, there are no additional processing fees.
There may be instances where a New Zealand online casino will charge an extra fee for cashing out winnings using Neosurf. However, this is rare.
The only exception would be if you sign up for an NZ Neosurf casino that doesn’t support New Zealand Dollar as an account currency as your e-Wallet account would be in NZD. Because of mismatching currencies, a currency exchange fee would then occur on deposit.
Also, keep in mind that cashing out money from Neosurf to a bank account comes with a processing fee of 1.5% of the cashed-out amount.
Is Neosurf Safe to Use at Casino Sites?
Although licensed by the Finnish Financial Supervisory Authority, the safety of Neosurf depends on how you use it. Its prepaid card vouchers are considered safe as long as you buy them from one of the partnered re-sellers that Neosurf recommends.
However, the Neosurf e-Wallet is not as safe as it could be as it lacks two-factor authentication – a security feature that is standard with most payment processors. Because this is missing, any person could access your account if they knew your password.
Using Neosurf as a payment method in NZ casinos is still considered safe though as no information is shared with the casino other than your Neosurf e-mail. You just have to make sure the device you are using is not compromised so that your password cannot be fished when you’re typing this in.
To put it simply, Neosurf at New Zealand online casinos is considered safe, but not as safe as other e-Wallets such as Skrill and Neteller. Of course, only a username is shared with NZ online casinos. However, the password must be typed in and if the device used is compromised, someone could fish the complete login details.
Is Neosurf Mobile-Friendly?
Neosurf is absolutely mobile-friendly. Its website is mobile responsive and easy to navigate on any smartphone and tablet. In addition, mobile apps are available for all iOS and Android devices. The user interface of the Neosurf wallet is super simple and using it is a no-brainer.
Using a mobile device to make deposits at NZ online casinos with Neosurf is also a cakewalk. You just type in the amount to deposit, press confirm and then enter the Neosurf voucher code or log in to the e-Wallet account.
The time it takes to withdraw money from an online casino with Neosurf is the same regardless of a mobile device or desktop computer used. Mobile cashouts via Neosurf are fast as the transaction time of Neosurf is instant.
Download the Neosurf App for Android
Download the Neosurf App for iOS
What Are the Best Neosurf Alternatives for Kiwi Gamblers?
Other e-Wallets and prepaid cards that are more secure and more common to find in NZ casinos would be the best alternatives to Neosurf. These payment options include:
Does Neosurf Decline Gambling-Related Transactions?
Neosurf does not decline gambling-related transactions. On its website, the company even promotes its payment method for gambling. Furthermore, a lot of online casinos in New Zealand support Neosurf and while it isn’t the most commonly used method, no reports of declined transactions can be found.
Can I Withdraw Casino Winnings With Neosurf?
Yes, you can withdraw casino winnings with Neosurf, but there’s a catch. It depends if you used the e-Wallet or prepaid voucher option to deposit. All NZ casinos that offer Neosurf as a deposit method will allow you to cash out your winnings to the e-Wallet if you deposited with the same.
However, if you used a Neosurf voucher to deposit, you would normally be required to withdraw via a bank transfer. Furthermore, if you never used Neosurf to fund your casino account, you would never be allowed to withdraw using it because of the casino’s closed-loop policy.
Is Neosurf Common in NZ Casinos That Pay Out Fast?
No. It would be an overstatement to say that Neosurf is a common deposit method at NZ casinos that pay out fast. However, it is not a rare one for Kiwis to come across. Our estimation is that about a third of all fast-paying NZ casinos that pay out within 24 hours or faster support Neosurf.
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