SkyCity Casino Review

Our rating
Payout speed
Withdrawal methods
Deposit methods
Bonus offers
Withdrawal methods Payout speed Withdrawal methods & Payout speed
Skrill6 Hours
Neteller6 Hours
VISA6 Hours
Mastercard6 Hours
Bank6 Hours
Deposit methods Minimum deposit Deposit methods & Minimum deposit
SkrillMin: $10
NetellerMin: $10
PaysafeMin: $10
VISAMin: $10
MastercardMin: $10
Malta Gaming Authority
Customer Support
Chat, 24/7
Wagering Pokies
35x (bonus)
Wagering Live Casino
100x (bonus)
Mobile App
  • Fast 6 hours payouts
  • 100% New Zealand focused casino
  • Great wagering on bonuses
  • Reward program with 100 levels
  • Environmentally responsible
  • No live casino by Playtech

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How Fast Are the Payout Times at SkyCity?

According to SkyCity’s FAQ section, payouts are normally handled within 6 hours. Having checked this twice with customer support, they say about the same. One agent stated that withdrawals are usually processed within a few hours and added that it rarely takes longer than 12. Another agent stated that some payouts are instant, while others could take up to 24 hours, but also added that such long times are a rare occurrence.

It's important to note that the payments team works only 16 hours per day, so depending on when the withdrawal is requested it could be a little bit faster or slower.

What Are the Fastest Payout Methods Available?

SkyCity offers the following payout methods with the fastest ones listed on top:

  • Neteller: Instant
  • Skrill: Instant
  • Bank transfer: 1 – 5 bank days
  • Mastercard: 1 – 5 bank days
  • Visa: 1 – 5 – bank days

As with all casinos that pay out fast, the quickest way to get your money is by using an e-Wallet such as Skrill or Neteller. The moment SkyCity has processed your payout to one of these wallets, it will be instantly received.

Does SkyCity Pay Out Winnings on Weekends?

Yes. The payments team at SkyCity works every day of the week, including weekends. However, they do not work all around the clock. Their time schedule is 8 am – midnight UTC, which would be 9 pm – 1 pm in New Zealand time. 

Thus, if you request a withdrawal the moment the payments team is ending their shift, you would have to wait a minimum of 8 hours to get paid.

Can I Contact Customer Support for Faster Payouts?

No. While SkyCity’s support can assist with withdrawals that are taking an unusually long time, they generally do not offer the perk of speeding up withdrawals on request. If a payout hasn’t been pending for at least 24 hours it is unlikely to get any priority service by the support.  

What Are the Highest Payout Games Available?

The highest paying games at SkyCity are Blackjack, Craps, and Baccarat. These come with an RTP of 99.60%, 99.17%, and 98.94% respectively if played the right way.

Online casinos usually have more games with a high payout percentage of 98% or above, including video pokers and pokies. However, the selection at SkyCity is quite limited.

With that being said, you can still enjoy a ton of pokies and live dealer games with an RTP of 96% and 97%.

What Pokies Are Available at Sky City?

There are a ton of different types of pokies at Sky City including the following:

  • Progressive jackpot pokies
  • 10-minute jackpot games
  • Bonus buy pokies
  • Megaways pokies
  • Cluster pay pokies
  • Paylines pokies
  • Classic 3-reel pokies

All in all, you can play over 2,000 pokies at Sky City created by top providers such as NetEnt, Red Tiger Gaming, and Big Time Gaming. It’s a really nice selection that should please most gamblers.

How Much Can the Welcome Bonus Pay?

SkyCity’s welcome bonus is split into two offers that players can choose between:

  • A pokie bonus of 100% up to $100 + 70 free spins. For instance, deposit $100 to receive another $100 and 70 free spins.
  • A live casino bonus of 100% up to $150. For instance, deposit $150 to receive another $150.

No matter which of the two bonuses you choose, there is no limit to how much you can get paid. Once the wagering requirement of the bonus has been completed, whatever balance you have will be paid out to you.

For the pokie bonus, the wagering requirement is 35 times the receive bonus amount. The free spins are wagering-free.

For the live casino bonus, the wagering requirement is stated as 20 times. However, only 20% of stakes contribute to the wagering so in reality the requirement is 100x.

How to Sign Up at SkyCity?

To sign up at SkyCity, follow these simple steps:

  1. Visit SkyCity Casino.
  2. Press the register button.
  3. Enter e-mail, password, and driver’s license number.
  4. Click the verification link sent to your e-mail.

How to Make a Deposit?

To make a deposit at SkyCity, follow these steps:

  1. Log in to your casino account.
  2. Go to the cashier.
  3. Select your preferred payment method.
  4. Enter the amount to deposit.
  5. Type in any necessary payment details.
  6. Confirm the transaction. 

How to Withdraw Winnings?

To withdraw winnings at SkyCity, follow these steps: 

  1. Log in to your casino account.
  2. Go to the cashier.
  3. Select the withdrawal option.
  4. Choose a payment method.
  5. Enter the amount to withdraw.
  6. Confirm the transaction. 
  7. Wait for the money to be sent.

Is SkyCity Legal in New Zealand?

Yes. While online casinos with a domestic presence are illegal in New Zealand, SkyCity is going around these laws by having its online casino operated in Malta. The site is officially owned by the Maltese-registered Gaming Innovation Group. This is a loophole that makes it possible for SkyCity to offer a land-based casino in Auckland as well as an online casino to all citizens in New Zealand.

Is SkyCity Safe?

Very much so. SkyCity is the biggest land-based casino in New Zealand, operating since 1996. Its online casino platform is also run by one of the biggest companies in the online casino industry; Gaming Innovation Group, founded in 2008. The casino website utilizes SSL encryption to safeguard players' personal and financial information, while KYC processes are in place to combat fraud.

Is SkyCity Trustworthy?

SkyCity is indeed trustworthy. The online casino is licensed by the Malta Gaming Authority, which is an esteemed license to have. This organization strictly oversees and regulates online casinos to make sure their games are fair and the platform is safe and legit.

In addition, the terms and conditions at SkyCity are very honest. It has one of the better bonus conditions we’ve come across at NZ casino sites. The land-based SkyCity casino also has a great reputation with a 4.3 / 5 score on Google reviews, further confirming SkyCity's trustworthiness. 

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